Last Updated: December 22, 2025
Healthy Homes Partners (“Healthy Homes,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of visitors, clients, and users of our website, services, and communication channels — including SMS/text messaging. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with us online or through our communications.
By accessing our website or providing your information — including mobile contact information — you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal information when you:
- Submit an online form (e.g., appointment request)
- Contact us via phone, email, or SMS
- Provide information during service inquiries or consultations
- Visit and browse our website
This information may include:
- Name
- Email address
- Phone number (including mobile number)
- Physical address
- Care-related information you choose to provide
- Device and browser information
- IP address and website usage data
- SMS-specific data (mobile number, consent record, message timestamps)
How We Use Your Information
Healthy Homes Partners uses your information to:
- Provide home care services and support
- Respond to inquiries and schedule appointments
- Deliver communications you request (including SMS notifications)
- Send service updates, confirmations, and reminders
- Improve our website and overall user experience
- Maintain legal compliance and service integrity
- Provide customer support (including SMS responses such as HELP)
We do not use your information for unlawful or unrelated purposes.
3. SMS & A2P Compliance Disclosure
When you opt in to receive SMS/text messages from Healthy Homes Partners, you consent to receive texts regarding service updates, confirmations, reminders, and other care-related communications.
Information Collected for SMS
We collect:
- Your mobile phone number
- Your consent/opt-in record
- SMS delivery and interaction data (timestamps, status)
How SMS Information Is Used
Mobile numbers and SMS data are used only to:
- Send the messages you requested
- Provide customer support (e.g., reply HELP for assistance)
- Improve communication performance
- Comply with applicable legal and regulatory requirements
SMS Opt-Out
You may opt out of SMS communications at any time by replying:
STOP, END, CANCEL, QUIT, or UNSUBSCRIBE
After opting out, you will receive a confirmation message and no further SMS messages from us.
For help, reply HELP or contact us directly (below).
SMS Data Sharing
We do not sell, rent, or share your mobile information for marketing.
We may share SMS data only with:
- Messaging platforms
- Aggregators
- Technical partners required for message delivery
All partners are required to maintain confidentiality and may only use your data for operational purposes.
Carrier Disclaimer
Mobile carriers are not responsible for delayed or undelivered messages. Standard message and data rates may apply.
How We Share Your Information
We do not sell your personal information for advertising or marketing purposes.
We may share information with:
- Service providers who help operate our systems (hosting, email, SMS delivery)
- Professional advisors (compliance, legal, audit)
- Government or regulatory authorities when required by law
All partners and service providers must protect your data and maintain confidentiality.
Cookies & Tracking Technologies
We may use cookies, analytics tools, and tracking technologies to:
- Enhance website performance
- Understand user behavior
- Improve user experience
You may disable cookies through your browser settings, but some website features may not function correctly.
Data Security
We use administrative, technical, and physical safeguards to protect your personal information. Although we implement reasonable security measures, no online system can guarantee complete protection.
Your Privacy Rights
Depending on your location, you may have rights including:
- Access your personal information
- Request corrections
- Request deletion
- Restrict or object to data processing
- Opt out of communications
- Request a copy of your information
To exercise your rights, contact us using the information below.
Links to Other Websites
Our website may contain links to third-party sites. Healthy Homes Partners is not responsible for the privacy practices or content of external websites.
Children’s Privacy
Our services and website are not intended for children under 13. We do not knowingly collect information from minors under 13.
Changes to This Policy
We may update this Privacy Policy occasionally.
Revised versions will be posted here with an updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
Healthy Homes Partners
📍 2017 Pelham Dr, Aubrey, TX 76227
📞 940-290-2621
📧 info@healthyhomespartners.com